Information we collect
Depending on how you use this website, we may collect:
- Contact information — name, business name, email address, phone number, and the content of your message
- Account and order information — services selected, scheduling preferences, order references, project details you provide, and billing address
- Payment-processing information — confirmation of payment status and limited transaction details received from our payment processor. We do not collect or store full card numbers, CVV codes, or payment credentials
- Website usage information — pages visited, referring page, approximate location derived from IP address, browser and device type
- Cookies and analytics data — as described in our Cookie Policy, with optional analytics cookies set only after consent
How we use information
We use information to:
- Respond to enquiries and provide quotes
- Schedule, deliver, and administer consulting services
- Process payments and maintain order and booking records
- Send transactional messages such as confirmations and scheduling details
- Maintain website security and prevent misuse or spam
- Meet legal, accounting, and record-keeping obligations
Service providers
We share information with service providers only as needed to operate our business — for example our website host, email provider, scheduling tools, and payment processor. Providers are expected to handle information for our stated purposes. We do not sell personal information.
Data security
The website is served over HTTPS. Payment card details are entered directly with a PCI-compliant payment processor rather than stored on this website. We apply access controls appropriate to the size of our business. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
Enquiry records are retained while a prospective engagement remains active and for a reasonable period afterwards. Order, booking, and engagement records are retained as long as needed for the engagement and to meet legal, tax, and accounting requirements, then deleted or anonymised.
Your choices and rights
You may request access to, correction of, or deletion of information we hold about you, and you may opt out of non-transactional messages at any time. Some rights depend on the privacy laws that apply to you; we honour applicable requests and will explain if a request cannot be met. You can also decline optional analytics cookies at any time.
Children's information
Our services are directed to businesses. We do not knowingly collect personal information from children.
Contacting us about privacy
For privacy questions or requests, contact: BluePeak Hardware LLC, 750 N Moffet Ave, Decatur, IL 62522, United States. Phone +1 (815) 255-6750. Email support@bluepeakhardware.com.